Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of AffiliateFinder.ai, operated by Affiliate Finder Ltd, a company registered in England and Wales with its registered office at Ground Floor, Kings House, 101–135 Kings Road, Brentwood, Essex, United Kingdom, CM14 4DR ("Affiliate Finder", "we", "our", or "us").

By accessing or using AffiliateFinder.ai, including our web application, API, Chrome extension, and related services (collectively, the "Services"), you agree to be bound by these Terms and our Refund Policy. Where required during sign-up or checkout, you must actively confirm your acceptance (for example, via checkbox or equivalent mechanism) before starting a free trial or paid subscription.

If you do not agree, you must not use the Services.If you are using the Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms.

2. Eligibility and Account Registration

You must be at least 18 years old to use the Services.
You may use the Services as an individual or on behalf of a company or agency. Agency use is permitted; however, account sharing between unrelated individuals is prohibited. Team members may be added subject to your plan’s seat limits.
You are responsible for all activity conducted through your account and for maintaining the confidentiality of your login credentials.
You agree to provide accurate, current, and complete information during registration and to keep it updated.

3. Services Overview

AffiliateFinder.ai provides software-as-a-service tools for affiliate and influencer discovery, research, enrichment, and automation, including third‑party data integrations.

We provide access to the platform and underlying technology but do not guarantee any specific business outcomes, including affiliate recruitment, conversions, revenue, or performance.

We may add, remove, or modify features at any time to improve functionality, compliance, or security.

4. Subscriptions, Free Trial, Billing, and Refunds

Important Notice (Trial Conversion & Refunds)

‍By starting a free trial, you acknowledge and agree that:
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After the 7-day free trial, your subscription will automatically convert to a paid plan unless cancelled before the trial ends;
Any charges made after the free trial constitute a completed purchase;
Refunds after the free trial are subject to the limitations set out in this section and our Refund Policy, including usage restrictions and non-refundable processing fees.

4.1 Free Trial

New users may receive a 7‑day free trial providing access to the Services. No payment is charged during the free trial period.

Unless cancelled before the end of the free trial, your subscription will automatically convert to a paid subscription at the end of the trial period, and the applicable subscription fee will be charged to your payment method on file.

It is your responsibility to cancel prior to the end of the free trial if you do not wish to be charged.
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4.2 Billing and Auto‑Renewal

Subscriptions are billed via Stripe on a monthly or annual basis, depending on the plan selected.

All subscriptions automatically renew at the end of each billing period unless cancelled before renewal. Cancelling prevents future charges but does not entitle you to a refund for any completed billing period.
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4.3 Refund Policy (Post‑Trial Charges)

The free trial is provided at no cost. Once the free trial ends and a paid subscription begins, the transaction is considered a completed purchase.

Refunds after the free trial are not guaranteed and are granted only at our discretion, except where required by law.

If a refund is approved, it is subject to all of the following conditions:‍

The refund request must be submitted within 48 hours of the initial post‑trial charge.
Account usage must remain below ALL of the following thresholds:

No more than 5 affiliates saved.
No more than 2 email enrichment credits used;
No data exports, outreach activity, or campaign execution.

Once these thresholds are exceeded, the Services are deemed to have been materially delivered and are non‑refundable.
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4.4 Non‑Refundable Fees

Where a refund is approved, the refund amount will be issued minus any non‑refundable payment processing fees incurred at the time of the transaction. These fees are not recoverable by us and are therefore excluded from any refund.‍
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4.5 Abuse and Repeat Usage

We reserve the right to deny refund requests in cases of suspected abuse, including but not limited to repeated trial sign‑ups, data extraction without intent to continue service, or attempts to circumvent usage limits.
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4.6 Taxes and Non‑Payment

All prices exclude applicable taxes unless stated otherwise. Taxes will be added where required by law.

If payment cannot be successfully processed, we may suspend or terminate access to the Services until payment is resolved.

5. Data Ownership and Intellectual Property

Your Data
You retain ownership of data you upload to the Services. You grant us a limited, revocable licence to process and store such data solely for the purpose of providing the Services.

Our Intellectual Property
All software, algorithms, models, designs, databases, and branding are the exclusive property of Affiliate Finder Ltd. You may not copy, reverse engineer, scrape, resell, or reproduce any part of the Services or underlying data.

Generated Outputs
Any AI‑generated, automated, or data‑derived outputs are provided without warranty and are licensed to you for internal business use only.
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Feedback
By submitting feedback or suggestions, you grant Affiliate Finder Ltd a perpetual, royalty‑free licence to use that feedback to improve the Services.

6. Acceptable Use

You agree not to use the Services for unlawful, deceptive, or fraudulent purposes, including spam, harassment, or illegal marketing.

You may not resell, sublicense, or offer the Services as a competing product, nor interfere with the integrity, security, or performance of the platform.

Violation of this section may result in immediate suspension or termination.

7. Confidentiality

Each party agrees to keep confidential any non‑public business, technical, or financial information disclosed in connection with the Services, except where disclosure is required by law.

8. Service Availability and Maintenance

We use commercially reasonable efforts to maintain high availability but do not guarantee uninterrupted service. Temporary interruptions may occur due to maintenance, upgrades, or third‑party service dependencies.

9. Termination

You may cancel your subscription at any time through your account dashboard. Cancellation prevents future renewals but does not entitle you to a refund for completed billing periods.

We may suspend or terminate your account for non‑payment, breach of these Terms, or prohibited use of the Services.

Upon termination, certain billing and compliance data may be retained as required by law.

10. Disclaimers

The Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including fitness for a particular purpose and non‑infringement.

We do not guarantee accuracy, completeness, or availability of third‑party or publicly sourced data.

11. Limitation of Liability

To the maximum extent permitted by law, Affiliate Finder Ltd shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits or data.

Our total cumulative liability shall not exceed the greater of £500 or the total subscription fees paid by you in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Affiliate Finder Ltd from any claims arising from your use of the Services or violation of these Terms, except where caused by our gross negligence or wilful misconduct.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in‑app notice at least 7 days before taking effect. Continued use of the Services constitutes acceptance of the updated Terms.

15. Enterprise and Custom Agreements

Enterprise customers remain bound by these Terms unless a separate written agreement (e.g. MSA) is executed, in which case that agreement will prevail.

16. Contact Information

Affiliate Finder Ltd
📍 Ground Floor, Kings House, 101-135 Kings Road, Brentwood, Essex, United Kingdom, CM14 4DR
📧 legal@affiliatefinder.ai

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Affiliate Finder Ltd regarding use of the Services.